Data Deletion
Manage your personal data
Data Deletion Overview
We respect your control over your personal data and provide multiple ways for you to delete your personal data stored in our systems. This page details how to delete your account and associated data from UnoVision Studio applications.
Account Deletion Options
You can delete your account and personal data through the following methods:
In-App Deletion
- Open the application
- Go to Settings or Profile
- Find "Account Settings" or "Privacy"
- Select "Delete Account"
- Follow the confirmation steps
Via Email Request
- Send an email to devxiaoyi@gmail.com
- Use subject: "Data Deletion Request"
- Include your account email
- Provide reason for deletion
- We'll process within 30 days
What Data Will Be Deleted
When you request account deletion, the following data will be permanently removed:
- Personal information (name, email, phone number)
- Account preferences and settings
- Usage history and analytics data
- User-generated content and files
- Communication history with support
- Device and technical information
Data Retention
Some data may be retained for legal and operational purposes:
- Transaction records (for financial compliance)
- Legal compliance data (as required by law)
- Aggregated, anonymized analytics data
- Security logs (for fraud prevention)
This retained data cannot be used to identify you personally and will be deleted according to our standard retention policies.
Processing Timeline
Request Received
We acknowledge your deletion request within 24 hours
Identity Verification
We verify your identity to protect your account (1-3 days)
Data Deletion
Your data is permanently deleted from our systems (7-30 days)
Confirmation
We send you confirmation that deletion is complete
Important Notes
Account Deletion is Permanent
Once your account is deleted, it cannot be recovered. You will lose access to all your data, settings, and any premium features you may have purchased.
- Deletion requests cannot be canceled once processing begins
- You may need to delete data from third-party services separately
- Some data may remain in backups for up to 90 days
- Shared content may remain visible to other users
Contact Us
If you have any questions about the data deletion process or need assistance, please contact us: